Terms and Conditions of Sale


1.    Definitions
1.1    "La-Z-Boy" shall mean La-Z-Boy Australia Pty Ltd, its successors and assigns or any person acting on behalf of and with the authority of La-Z-Boy Australia Pty Ltd.
1.2    "Client" shall mean the Client (or any person acting on behalf of and with the authority of the Client) as described on any quotation, work authorisation or other form as provided by La-Z-Boy to the Client.
1.3    "Guarantor" means that person (or persons) who agrees to be liable for the debts of the Client on a principal debtor basis.
1.4    "Goods" shall mean all Goods supplied by La-Z-Boy to the Client (and where the context so permits shall include any supply of Services as hereinafter defined) and are as described on the invoices, quotation, work authorisation or any other forms as provided by La-Z-Boy to the Client.
1.5    "Services" shall mean all Services supplied by La-Z-Boy to the Client and includes any advice or recommendations (and where the context so permits shall include any supply of Goods as defined above).
1.6    "Price" shall mean the Price payable for the Goods as agreed between La-Z-Boy and the Client in accordance with clause 4 of this contract.

2.    The Competition and Consumer Act 2010 ("CCA") and Fair Trading Acts ("FTA")
2.1    Nothing in this agreement is intended to have the effect of contracting out of any applicable provisions of the CCA or the FTA in each of the States and Territories of Australia (including any substitute to those Acts or re-enactment thereof), except to the extent permitted by those Acts where applicable.
2.2    Where the Client buys Goods as a consumer these terms and conditions shall be subject to any laws or legislation governing the rights of consumers and shall not affect the consumer's statutory rights.

3.    Acceptance
3.1    Any instructions received by La-Z-Boy from the Client for the supply of Goods and/or the Client's acceptance of Goods supplied by La-Z-Boy shall constitute acceptance of the terms and conditions contained herein.
3.2    Where more than one Client has entered into this agreement, the Clients shall be jointly and severally liable for all payments of the Price.
3.3    La-Z-Boy may discontinue the supply of Goods to the Client at any time, but will only do so in a fair and reasonable manner.
3.4    Upon acceptance of these terms and conditions by the Client the terms and conditions are binding and can only be amended with the written consent of La-Z-Boy.
3.5    The Client shall give La-Z-Boy not less than fourteen (14) days prior written notice of any proposed change of ownership of the Client or any change in the Client's name and/or any other change in the Client's details (including but not limited to, changes in the Client's address, facsimile number, or business practice). The Client shall be liable for any loss incurred by La-Z-Boy as a result of the Client's failure to comply with this clause.
3.6    Goods are supplied by La-Z-Boy only on the terms and conditions of trade herein to the exclusion of anything to the contrary in the terms of the Client's order notwithstanding that any such order is placed on terms that purport to override these terms and conditions of trade.

4.    Price and Payment
4.1    At La-Z-Boy's sole discretion the Price shall be either:
(a)    as indicated on invoices provided by La-Z-Boy to the Client in respect of Goods supplied; or
(b)    La-Z-Boy's price at the date of order of the Goods according to La-Z-Boy's Price List, as confirmed by La-Z-Boy's Order Confirmation.
4.2    At La-Z-Boy's sole discretion a non-refundable deposit may be required.
4.3    At La-Z-Boy's sole discretion:
(a)    payment for approved Clients shall be due on twentieth (20th) of the month following the invoice; or
(b)    payment shall be due before delivery of the Goods.
4.4    Payment will be made by cheque, or by bank cheque, or by direct credit, or by any other method as agreed to between the Client and La-Z-Boy.
4.5    GST and other taxes and duties that may be applicable shall be added to the Price except when they are expressly included in the Price.

5.    Delivery of Goods
5.1    At La-Z-Boy's sole discretion delivery of the Goods shall take place when:
(a)    the Client takes possession of the Goods at La-Z-Boy's address; or
(b)    the Client takes possession of the Goods at the Client's nominated address (in the event that the Goods are delivered by La-Z-Boy or La-Z-Boy's nominated carrier); or
(c)    the Client's nominated carrier takes possession of the Goods in which event the carrier shall be deemed to be the Client's agent.
5.2    At La-Z-Boy's sole discretion the costs of delivery are:
(a)    included in the Price; or
(b)    in addition to the Price; or
(c)    for the Client's account.
5.3    Any time or date given by La-Z-Boy to the Client is an estimate only. The Client must still accept delivery of the Goods even if late and La-Z-Boy will not be liable for any loss or damage incurred by the Client as a result of the delivery being late.
5.4    The failure of La-Z-Boy to deliver shall not entitle either party to treat this contract as repudiated.
5.5    La-Z-Boy shall not be liable for any loss or damage whatsoever due to failure by La-Z-Boy to deliver the Goods (or any of them) promptly or at all, where due to circumstances beyond the control of La-Z-Boy.

6.    Risk
6.1    If La-Z-Boy retains ownership of the Goods nonetheless, all risk for the Goods passes to the Client on delivery.
6.2    If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Client, La-Z-Boy is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by La-Z-Boy is sufficient evidence of La-Z-Boy's rights to receive the insurance proceeds without the need for any person dealing with La-Z-Boy to make further enquiries.
6.3    Where the Client expressly requests La-Z-Boy to leave Goods outside La-Z-Boy's premises for collection or to deliver the Goods to an unattended location then such Goods shall be left at the Client's sole risk and it shall be the Client's responsibility to ensure the Goods are insured adequately or at all.

7.    Title
7.1    La-Z-Boy and the Client agree that ownership of the Goods shall not pass until:
(a)    the Client has paid La-Z-Boy all amounts owing for the particular Goods; and
(b)    the Client has met all other obligations due by the Client to La-Z-Boy in respect of all contracts between La-Z-Boy and the Client.
7.2    Receipt by La-Z-Boy of any form of payment shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised and until then La-Z-Boy's ownership or rights in respect of the Goods shall continue.
7.3    It is further agreed that:
(a)    where practicable the Goods shall be kept separate and identifiable until La-Z-Boy shall have received payment and all other obligations of the Client are met; and
(b)    until such time as ownership of the Goods shall pass from La-Z-Boy to the Client La-Z-Boy may give notice in writing to the Client to return the Goods or any of them to La-Z-Boy.  Upon such notice the rights of the Client to obtain ownership or any other interest in the Goods shall cease; and
(c)    La-Z-Boy shall have the right of stopping the Goods in transit whether or not delivery has been made; and
(d)    if the Client fails to return the Goods to La-Z-Boy then La-Z-Boy or La-Z-Boy's agent may (as the invitee of the Client) enter upon and into land and premises owned, occupied or used by the Client, or any premises where the Goods are situated and take possession of the Goods; and
(e)    the Client is only a bailee of the Goods and until such time as La-Z-Boy has received payment in full for the Goods then the Client shall hold any proceeds from the sale or disposal of the Goods, up to and including the amount the Client owes to La-Z-Boy for the Goods, on trust for La-Z-Boy; and
(f)    the Client shall not deal with the money of La-Z-Boy in any way which may be adverse to La-Z-Boy; and
(g)    the Client shall not charge the Goods in any way nor grant nor otherwise give any interest in the Goods while they remain the property of La-Z-Boy; and
(h)    La-Z-Boy can issue proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods may not have passed to the Client; and
(i)    until such time that ownership in the Goods passes to the Client, if the Goods are converted into other products, the parties agree that La-Z-Boy will be the owner of the end products.

8.    Personal Property Securities Act 2009 ("PPSA")
8.1    In this clause:
(a)    financing statement has the meaning given to it by the PPSA;
(b)    financing change statement has the meaning given to it by the PPSA;
(c)    security agreement means the security agreement under the PPSA created between the Client and La-Z-Boy by these terms and conditions; and
(d)    security interest has the meaning given to it by the PPSA.
8.2    Upon assenting to these terms and conditions in writing the Client acknowledges and agrees that these terms and conditions:
(a)    constitute a security agreement for the purposes of the PPSA; and
(b)    create a security interest in:
(i)    all Goods previously supplied by La-Z-Boy to the Client (if any);
(ii)    all Goods that will be supplied in the future by La-Z-Boy to the Client.
8.3    The Client undertakes to:
(a)    promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which La-Z-Boy may reasonably require to:
(i)    register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;
(ii)    register any other document required to be registered by the PPSA; or
(iii)    correct a defect in a statement referred to in clause 8.3(a)(i) or 8.3(a)(ii);
(b)    indemnify, and upon demand reimburse, La-Z-Boy for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods charged thereby;
(c)    not register a financing change statement in respect of a security interest without the prior written consent of La-Z-Boy;
(d)    not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods in favour of a third party without the prior written consent of La-Z-Boy; and
(e)    immediately advise La-Z-Boy of any material change in its business practices of selling the Goods which would result in a change in the nature of proceeds derived from such sales.
8.4    La-Z-Boy and the Client agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.
8.5    The Client hereby waives its rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.
8.6    The Client waives its rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.
8.7    Unless otherwise agreed to in writing by La-Z-Boy, the Client waives its right to receive a verification statement in accordance with section 157 of the PPSA.
8.8    The Client shall unconditionally ratify any actions taken by La-Z-Boy under clauses 8.3 to 8.5.

9.    Security and Charge
9.1    Despite anything to the contrary contained herein or any other rights which La-Z-Boy may have howsoever:
(a)    where the Client and/or the Guarantor (if any) is the owner of land, realty or any other asset capable of being charged, both the Client and/or the Guarantor agree to mortgage and/or charge all of their joint and/or several interest in the said land, realty or any other asset to La-Z-Boy or La-Z-Boy's nominee to secure all amounts and other monetary obligations payable under these terms and conditions. The Client and/or the Guarantor acknowledge and agree that La-Z-Boy (or La-Z-Boy's nominee) shall be entitled to lodge where appropriate a caveat, which caveat shall be withdrawn once all payments and other monetary obligations payable hereunder have been met.
(b)    should La-Z-Boy elect to proceed in any manner in accordance with this clause and/or its sub-clauses, the Client and/or Guarantor shall indemnify La-Z-Boy from and against all La-Z-Boy's costs and disbursements including legal costs on a solicitor and own client basis.
(c)    the Client and/or the Guarantor (if any) agree to irrevocably nominate constitute and appoint La-Z-Boy or La-Z-Boy's nominee as the Client's and/or Guarantor's true and lawful attorney to perform all necessary acts to give effect to the provisions of this clause 9.1.

10.    Defects
10.1    The Client shall inspect the Goods on delivery and shall within two (2) days of delivery (time being of the essence) notify La-Z-Boy of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Client shall afford La-Z-Boy an opportunity to inspect the Goods within a reasonable time following delivery if the Client believes the Goods are defective in any way. If the Client shall fail to comply with these provisions the Goods shall be presumed to be free from any defect or damage. For defective Goods, which La-Z-Boy has agreed in writing that the Client is entitled to reject, La-Z-Boy's liability is limited to either (at La-Z-Boy's discretion) replacing the Goods or repairing the Goods except where the Client has acquired Goods as a consumer within the meaning of the Competition and Consumer Act 2010 (CWlth) or the Fair Trading Acts of the relevant state or territories of Australia, and is therefore also entitled to, at the consumer's discretion either a refund of the purchase price of the Goods, or repair of the Goods, or replacement of the Goods.

11.    Returns
11.1    Returns will only be accepted provided that:
(a)    the Client has complied with the provisions of clause 10.1; and
(b)    La-Z-Boy has agreed in writing to accept the return of the Goods; and
(c)    the Goods are returned at the Client's cost within fourteen (14) days of the delivery date; and
(d)    La-Z-Boy will not be liable for Goods which have not been stored or used in a proper manner; and
(e)    the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonably possible in the circumstances.
11.2    La-Z-Boy may (at their sole discretion) accept the return of Goods for credit but this may incur a handling fee of up to twenty-five percent (25%) of the value of the returned Goods plus any freight costs.

12.    Warranty
12.1    The conditions applicable to the warranty given on Goods supplied by La-Z-Boy are contained on the "Warranty Card" that will be supplied with the Goods.

13.    Intellectual Property
13.1    Where La-Z-Boy has designed, drawn or written Goods for the Client, then the copyright in those designs and drawings and documents shall remain vested in La-Z-Boy, and shall only be used by the Client at La-Z-Boy's discretion.
13.2    The Client warrants that all designs or instructions to La-Z-Boy will not cause La-Z-Boy to infringe any patent, registered design or trademark in the execution of the Client's order and the Client agrees to indemnify La-Z-Boy against any action taken by a third party against La-Z-Boy in respect of any such infringement.
13.3    The Client agrees that La-Z-Boy may use any documents, designs, drawings or Goods created by La-Z-Boy for the purposes of advertising, marketing, or entry into any competition.
13.4    The Client acknowledges and agrees that La-Z-Boy and its related companies are the owners of a number of Australian and New Zealand registered trademarks and other intellectual property. La-Z-Boy licenses the Client to reproduce from time to time its trademarks and associated copyright works on the website, at the Retail Premises and in print television or to the media for the sole purpose of advertising the allocated range

14.    Default and Consequences of Default
14.1    Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at La-Z-Boy's sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.
14.2    In the event that the Client's payment is dishonoured for any reason the Client shall be liable for any dishonour fees incurred by La-Z-Boy.
14.3    If the Client defaults in payment of any invoice when due, the Client shall indemnify La-Z-Boy from and against all costs and disbursements incurred by La-Z-Boy in pursuing the debt including legal costs on a solicitor and own client basis and La-Z-Boy's collection agency costs.
14.4    Without prejudice to any other remedies La-Z-Boy may have, if at any time the Client is in breach of any obligation (including those relating to payment) La-Z-Boy may suspend or terminate the supply of Goods to the Client and any of its other obligations under the terms and conditions. La-Z-Boy will not be liable to the Client for any loss or damage the Client suffers because La-Z-Boy has exercised its rights under this clause.
14.5    If any account remains overdue after thirty (30) days then an amount of the greater of twenty dollars ($20.00) or ten percent (10%) of the amount overdue (up to a maximum of two hundred dollars ($200.00)) shall be levied for administration fees which sum shall become immediately due and payable.
14.6    Without prejudice to La-Z-Boy's other remedies at law La-Z-Boy shall be entitled to cancel all or any part of any order of the Client which remains unfulfilled and all amounts owing to La-Z-Boy shall, whether or not due for payment, become immediately payable in the event that:
(a)    any money payable to La-Z-Boy becomes overdue, or in La-Z-Boy's opinion the Client will be unable to meet its payments as they fall due; or
(b)    the Client becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
(c)    a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Client or any asset of the Client.

15.    Cancellation
15.1    La-Z-Boy may cancel any contract to which these terms and conditions apply or cancel delivery of Goods at any time before the Goods are delivered by giving written notice to the Client. On giving such notice La-Z-Boy shall repay to the Client any sums paid in respect of the Price. La-Z-Boy shall not be liable for any loss or damage whatsoever arising from such cancellation.
15.2    In the event that the Client cancels delivery of Goods the Client shall be liable for any loss incurred by La-Z-Boy (including, but not limited to, any loss of profits) up to the time of cancellation.

16.    Privacy Act 1988
16.1    The Client and/or the Guarantor/s (herein referred to as the Client) agree for La-Z-Boy to obtain from a credit reporting agency a credit report containing personal credit information about the Client in relation to credit provided by La-Z-Boy.
16.2    The Client agrees that La-Z-Boy may exchange information about the Client with those credit providers either named as trade referees by the Client or named in a consumer credit report issued by a credit reporting agency for the following purposes:
(a)    to assess an application by the Client; and/or
(b)    to notify other credit providers of a default by the Client; and/or
(c)    to exchange information with other credit providers as to the status of this credit account, where the Client is in default with other credit providers; and/or
(d)    to assess the creditworthiness of the Client.
The Client understands that the information exchanged can include anything about the Client's creditworthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange under the Privacy Act 1988.
16.3    The Client consents to La-Z-Boy being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy Act 1988).
16.4    The Client agrees that personal credit information provided may be used and retained by La-Z-Boy for the following purposes (and for other purposes as shall be agreed between the Client and La-Z-Boy or required by law from time to time):
(a)    the provision of Goods; and/or
(b)    the marketing of Goods by La-Z-Boy, its agents or distributors; and/or
(c)    analysing, verifying and/or checking the Client's credit, payment and/or status in relation to the provision of Goods; and/or
(d)    processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Client; and/or
(e)    enabling the daily operation of Client's account and/or the collection of amounts outstanding in the Client's account in relation to the Goods.
16.5    La-Z-Boy may give information about the Client to a credit reporting agency for the following purposes:
(a)    to obtain a consumer credit report about the Client;
(b)    allow the credit reporting agency to create or maintain a credit information file containing information about the Client.
16.6    The information given to the credit reporting agency may include:
(a)    personal particulars (the Client's name, sex, address, previous  addresses, date of birth, name of employer and driver's licence number);
(b)    details concerning the Client's application for credit or commercial credit and the amount requested;
(c)    advice that La-Z-Boy is a current credit provider to the Client;
(d)    advice of any overdue accounts, loan repayments, and/or any outstanding monies owing which are overdue by more than sixty (60) days, and for which debt collection action has been started;
(e)    that the Client's overdue accounts, loan repayments and/or any outstanding monies are no longer overdue in respect of any default that has been listed;
(f)    information that, in the opinion of La-Z-Boy, the Client has committed a serious credit infringement (that is, fraudulently or shown an intention not to comply with the Clients credit obligations);
(g)    advice that cheques drawn by the Client for one hundred dollars ($100) or more, have been dishonoured more than once;
(h)    that credit provided to the Client by La-Z-Boy has been paid or otherwise discharged.

17.    Unpaid La-Z-Boy's Rights
17.1    Where the Client has left any item with La-Z-Boy for repair, modification, exchange or for La-Z-Boy to perform any other Service in relation to the item and La-Z-Boy has not received or been tendered the whole of the Price, or the payment has been dishonoured, La-Z-Boy shall have:
(a)    a lien on the item;
(b)    the right to retain the item for the Price while La-Z-Boy is in possession of the item;
(c)    a right to sell the item.
17.2    The lien of La-Z-Boy shall continue despite the commencement of proceedings, or judgment for the Price having been obtained.

18.    General
18.1    The Client is authorised to offer for sale and/or sell the allocated range of Goods to customers in the Sales Territory from the Retail Premises (as set out in the Application for Credit Account). The Client acknowledges and agrees that they are not authorised to sell La-Z-Boy Goods in any other territory or by any other means (including but not limited to from a Website) unless the Client receives the prior written authorisation from La-Z-Boy.
18.2    Any promotion by the Client by way of the internet and/or email of products supplied to the Client by La-Z-Boy  must be:
(a)    substantially the same as the promotion of those Goods in other media; and
(b)    include the same conditions for sale of the Goods as would apply to the sale of the Goods from the business Retail Address.
18.3    If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
18.4    If any provisions of these terms and conditions are inconsistent with the PPSA, the PPSA shall prevail to the extent of that inconsistency.
18.5    These terms and conditions and any contract to which they apply shall be governed by the laws of New South Wales and are subject to the jurisdiction of the courts of New South Wales.
18.6    La-Z-Boy shall be under no liability whatsoever to the Client for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Client arising out of a breach by La-Z-Boy of these terms and conditions.
18.7    In the event of any breach of this contract by La-Z-Boy the remedies of the Client shall be limited to damages which under no circumstances shall exceed the Price of the Goods.
18.8    The Client shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Client by La-Z-Boy nor to withhold payment of any invoice because part of that invoice is in dispute.
18.9    La-Z-Boy may license or sub-contract all or any part of its rights and obligations without the Client's consent.
18.10    The Client agrees that La-Z-Boy may review these terms and conditions at any time. If, following any such review, there is to be any change to these terms and conditions, then that change will take effect from the date on which La-Z-Boy notifies the Client of such change. The Client shall be under no obligation to accept such changes except where La-Z-Boy supplies further Goods to the Client and the Client accepts such Goods.
18.11    Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.
18.12    The failure by La-Z-Boy to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect La-Z-Boy's right to subsequently enforce that provision.